Anna is a supporting character in Friends (Amongst Other Things). She's Shiloh Dickens' maid and can be found in several scenes throughout the entire story.
Though not much is described about her appearance, Anna's planned to be young, maybe in her late 20's to early 30's, and is somewhat pretty, if a little plain, with short black hair and dark brown eyes. She almost always can be found in her maid outfit.
Not much is described about her personality. She's obedient and doesn't talk back, she's a hard-worker, and she has a big heart, as well as a sad backstory. There's not much else you can say about her.
Shiloh Dickens Edit
Shiloh is Anna's mistress, and though Shiloh often verbally abuses Anna she never talks back and loves her mistress, as much as she can. Anna raised Shiloh and loves her just like her own daughter. That's why she never quits her job; she was never able to conceive, so she wants to be close to the daughter she never had.